Privacy Policy

The company below operates LIEBIAN and acts as the data controller for personal information collected through this storefront, unless another provider explains that it acts as a separate controller for its own service.

Store operator

LIEBIAN (Chinese: 裂辨) is operated by 裂辨科技（深圳）有限公司

Registered legal name

裂辨科技（深圳）有限公司

English translation for reference

LIEBIAN Technology (Shenzhen) Co., Ltd.

Unified Social Credit Code

91440300MAK5XXCQTQ

Registered address

A1508, 127 Chenshe Art Industrial Park, Minkang Community, Minzhi Subdistrict, Longhua District, Shenzhen, China

Customer contact email

imkirito@liebian.eu

The information depends on how you use the site. It may include:

• Identity and contact details, such as your name, company, email address, telephone or WhatsApp number.
• Order and delivery details, such as products, variations, quantity, billing and delivery address, country, order number and fulfilment status.
• Payment-related status supplied by the payment provider. LIEBIAN does not need your full card number to operate the storefront.
• Inquiry, return and quote information, including messages, SKU, requested quantity, destination and customization requirements.
• Technical and security information, such as IP address, browser or device information, request time, source page, correlation identifiers and security logs.
• Cart and quote-list information stored in your browser so that your selections can remain available between visits.

• To take steps at your request, process an order, arrange delivery, handle payment status, returns and customer support. The usual legal basis is contract or steps before a contract.
• To keep records, respond to lawful requests and meet tax, accounting, consumer-protection or other legal duties where they apply.
• To protect the site, prevent fraud and misuse, troubleshoot failures and improve support. We rely on legitimate interests only where those interests are not overridden by your rights.
• To use optional analytics, advertising or marketing communications only where a valid consent or another lawful basis is available. A product, contact or pricing inquiry is not automatically a marketing subscription.

We share only what is reasonably needed for the relevant service. Recipients may include:

• WordPress, WooCommerce and cart or storefront service providers used to display products and process orders.
• Payment providers and financial institutions used to authorize, capture, cancel or refund payment.
• Email and customer-support providers used to deliver inquiries and replies.
• Freight forwarders, customs agents, last-mile carriers and return handlers used to deliver or recover an order.
• Hosting, security and technical providers that operate or protect the site.
• Professional advisers, regulators, courts or law-enforcement bodies where disclosure is legally required or necessary to establish or defend legal claims.

LIEBIAN is operated from mainland China. Personal information may therefore be processed in China and in other countries where our payment, email, hosting and logistics providers operate.

Where data-protection law requires safeguards for an international transfer, we take steps designed to use an applicable legal mechanism and proportionate contractual, organizational or technical protections. You may contact us for more information about the safeguards relevant to your data.

We keep personal information only for as long as reasonably necessary for the purpose collected, including order fulfilment, support, accounting, legal obligations, fraud prevention and the handling of disputes. The period depends on the record and applicable law.

• Order and transaction records are kept for the period required for accounting, tax, consumer claims and legal compliance.
• Inquiry, quote and support records are reviewed after the request is resolved and removed or minimized when no longer needed.
• Security logs and short-term request controls are retained only for a proportionate security and troubleshooting period.
• Browser cart and quote-list storage remains on your device until it expires, is cleared by the application or you clear browser storage.

The storefront uses browser storage to remember cart, destination and quote-list selections. WooCommerce checkout and payment providers may use strictly necessary cookies or similar technologies for sessions, security, fraud prevention and payment completion.

If we introduce non-essential analytics, advertising or preference cookies that require consent, they should remain off until you make a choice. This policy and any consent control must be updated before that use begins.

Depending on where you live and the reason for processing, you may have rights to:

• Ask for access to or a copy of your personal information.
• Correct inaccurate or incomplete information.
• Ask for deletion or restriction where the legal conditions are met.
• Object to processing based on legitimate interests or direct marketing.
• Receive certain information in a portable format.
• Withdraw consent without affecting processing that was lawful before withdrawal.
• Complain to the data-protection authority that applies to you, including the UK Information Commissioner's Office where relevant.

Email us to exercise a right. We may need enough information to verify your identity and locate the relevant record.

We use access controls, service-provider protections and other proportionate measures designed to protect information. No online service can guarantee absolute security.

The storefront does not use solely automated decision-making that produces legal or similarly significant effects for customers. Fraud and payment providers may apply their own security checks under their notices.

We may update this policy when the storefront, providers or legal requirements change. The date at the top identifies the current version. Material changes should be explained clearly before or when they take effect.