A separate inquiry route

Bulk Orders, Sourcing & Customization

Every listed product can be discussed for a larger quantity. We can also review sourcing and customization requests, with additional costs confirmed before either party commits.

Last updated: 2026-08-14

What you can request

  • Volume pricing for any product listed on the storefront.
  • A specific variation, quantity, destination or delivery schedule.
  • Sourcing for a product that is not currently listed.
  • Customization, packaging, labeling or other project requirements where feasible.

What to send us

Provide the product name or SKU, requested variation, quantity, destination country and target timing. For sourcing or customization, include specifications, reference images, packaging needs, compliance requirements and any target budget that matters to the decision.

How the process works

  1. Send the requirement through the Contact page or the product inquiry entry.
  2. We review the product, supplier, quantity, route and information needed to quote.
  3. We confirm unit price, additional costs, lead time, delivery basis, sample terms and payment conditions in writing.
  4. Work begins only after both parties confirm the final scope and commercial terms.

Pricing and additional costs

A larger quantity may qualify for a different unit price. Sourcing, molds, samples, artwork, packaging, labels, testing, certification, inspection, storage or special delivery can create additional costs.

We do not add those costs silently. The buyer and LIEBIAN confirm them together before the related work or order proceeds.

Separate from retail checkout

Retail prices and online checkout continue to serve standard priced purchases. A bulk, sourcing or customization inquiry does not reserve inventory, create an order or guarantee a quote until written terms are confirmed.

If a listed retail product meets your needs at the displayed quantity and price, you may still buy it through normal checkout.

Response and records

We reply to inquiry emails within two business days. Keep the written quote, specification, approved sample or artwork, payment record and delivery terms for the project.

Need help with an order or policy?

Contact our support team and include the order number or SKU where relevant. We reply within two business days.

Contact support